At Thunala.com, we understand that circumstances may change, and we aim to accommodate your needs as best as we can. Here's our policy on cancellations and modifications:
You may cancel or modify your order within 12 hours of placing it. Please contact us within this 12-hour window to request any changes or cancellations.
Once the product has been packaged and is ready for shipping, cancellations or modifications are no longer possible.
Note: By completing a purchase, you acknowledge and agree to abide by the terms outlined above. Your understanding and cooperation are greatly appreciated as we work to provide you with the best service possible.
Contact Information: Vietnam Office:90 Hang Gai Street, Hoan Kiem District, Hanoi City, Zip code 10000, Vietnam US Warehouse:245 E Pacific Ave, Villas, New Jersey 08251, United States Phone Number: +1 (928)788-0829 Email:Support@thunala.com Working Hours: Monday - Friday (9:00 AM - 5:00 PM EST).
